QueryPro
Revolutionizing Data Query and Management with AI
My assistant
Live Preview
Analytics
Data Sources
Chat History
Customize Widget
Bot Settings
Embed Code
Overview
Year
Countries
Number of chats
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sept
Oct
Nov
Dec
0
25
50
75
100
Operating Systems
Windows
Mac
Android
iOS
18
10
12
10
40
Total OS
Devices
Desktop
Mobile
Tablet
8
20
20
8
2
24
Total Devices
Countries
India
34
QueryPro
Project Summary
QueryPro is a SaaS application designed to facilitate seamless querying and data retrieval for end users across various websites. Users can query data in a specified format, receiving responses based on the analysis of files uploaded by the admin via a web app. The platform features both an admin web app and an intelligent chatbot for optimal user experience.
Platform
Saas
Timeline
2 months
My Role
UX/UI Designer
Team
1 Designer
1 Project Manager
3 Engineers
The Challenge
To design a platform that streamlines the process of querying and managing vast amounts of organizational data, ensuring swift and accurate responses from uploaded files. The solution must enhance user productivity and data accessibility, all while maintaining a user-friendly interface and seamless integration across various front-end platforms.
Our Approach
RESEARCH
User Research, Persona Building, Synthesis & Findings
DESIGN
User Flow, Wireframe and User Interface Design
User Research
We conducted extensive user research, interviewing data managers, analysts & end users. They reported challenges with fragmented data systems, time-consuming queries, and data accuracy. These insights helped shape QueryPro's design, emphasizing streamlined data management, robust search features, and a user-friendly interface.
Small Findings
Big Impact
Fragmented data systems
Time consuming queries
Limited search options
Data redundancy
Task-specific workflows
Confusing data formats
Data accuracy
Accessibility needs
No. of dots represents the intensity of the problem
Wireframe
Wireframe testing led to improvements: chatbot understands natural language better, resource suggestions were optimized based on user feedback, and web app got a facelift with simpler filters, chat history and customization options.
Let’s Design
Widgets
Admins can create widgets to train QueryPro on specific data platforms. These widgets include a name, description, instructions and customizing the bot for end users. This streamlines training, reduces errors, and improves user experience by providing clear guidance on how to upload and prepare data for QueryPro.
Widgets
Create New Widget
Achieve
-
14 May 2024
14th May 2024
Massive
120
09 May 2024
19 May 2024
Load Review
45
08 May 2024
11 May 2024
Fintech Systems
267
21 April 2024
23 April 2024
Troubleshoot
34
14 April 2024
20 April 2024
Star solutions
356
07 March 2024
1 April 2024
Marketing
187
3 January 2024
15 February 2024
WIDGET NAME
FILES
CREATED ON
MODIFIED ON
QueryPro
Analytics
The analytics tab provides a detailed overview of chat interactions, including:
Chat Overview: Total number of interactions.
Operating Systems: Breakdown by platform (e.g., Windows, macOS).
Devices: Data on device types (e.g., desktops, tablets).
Country View: Geographic distribution of users.
This allows admins to filter and analyze data for optimizing user engagement and performance.
My assistant
Live Preview
Analytics
Data Sources
Chat History
Customize Widget
Bot Settings
Embed Code
Overview
Year
Countries
Number of chats
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sept
Oct
Nov
Dec
0
25
50
75
100
Operating Systems
Windows
Mac
Android
iOS
18
10
12
10
40
Total OS
Devices
Desktop
Mobile
Tablet
8
20
20
8
2
24
Total Devices
Countries
India
34
QueryPro
Data Sources
Admin can add data from links, sitemaps, PDFs, Dropbox, Google Drive, Box, and OneDrive. These sources can be trained, retrained, or re uploaded as needed, ensuring up-to-date and relevant data for analysis.
Chat History
The chat history feature displays interactions made by users, enabling the admin to preview user expectations and train the widget with the necessary data. This insight helps in refining the bot’s responses to better meet user needs and improve overall engagement.
My assistant
Live Preview
Analytics
Data Sources
Chat History
Customize Widget
Bot Settings
Embed Code
All Chats
Search
As per our records, there are 15 qty each available for the following:
- SS2082, SS2080 and SS2083.
It is advisable to check with the customer support for the latest update.
5 May
As per our records, there are 15 qty each available for the following:
- SS2082, SS2080 and SS2083.
It is advisable to check with the customer support for the latest update.
5 May
As per our records, there are 15 qty each available for the following:
- SS2082, SS2080 and SS2083.
It is advisable to check with the customer support for the latest update.
5 May
As per our records, there are 15 qty each available for the following:
- SS2082, SS2080 and SS2083.
It is advisable to check with the customer support for the latest update.
5 May
As per our records, there are 15 qty each available for the following:
- SS2082, SS2080 and SS2083.
It is advisable to check with the customer support for the latest update.
5 May
As per our records, there are 15 qty each available for the following:
- SS2082, SS2080 and SS2083.
It is advisable to check with the customer support for the latest update.
5 May
As per our records, there are 15 qty each available for the following:
- SS2082, SS2080 and SS2083.
It is advisable to check with the customer support for the latest update.
5 May
Can you help me know the pipes you have?
07:09 pm
Thank You
07:10 pm
We have 22mm TUBE available in our inventory. If you need further details or other specific types of pipes, please let me know!
Sources
Source 1
Page No. 2
07:09 pm
You're welcome! If you have any other questions or need further assistance, feel free to ask.
07:09 pm
Hey there!
I'm an AI assistant skilled in handling documentation, help articles, and various content types.
Feel free to ask me anything.
07:08 pm
Today
5 May 2024
07:12 PM
(IP: 195.202.72.11)
QueryPro
Widget Customization
The chat widget (bot) can be customized with tailored content, including a welcome message and suggestions. Additionally, users can personalize the appearance with options for brand color and widget icon. A preview feature on the right side displays how the widget looks both as a button and as an active bot, ensuring it aligns perfectly with the user’s brand and design preferences.
Widget Settings
Allow admins to rename the widget, add a description, and provide instructions for the bot's functionality. These instructions help guide the bot’s responses. Additionally, the delete widget option completely removes the widget and all associated trained files.
Embed Code
The embed code feature allows the admin to share the code with a developer, enabling the addition of the widget to the required platform. This simplifies the process of deploying the chat widget across various digital platforms.
Learnings
User-Centered Design: Extensive user research ensured features were relevant and valuable.
Flexibility: Diverse data sources and widget customization enhanced usability.
Effective Data Management: Comprehensive analytics and chat history tools empowered admins.
Streamlined User Experience: An intuitive interface improved satisfaction and engagement.
Seamless Integration: Embed code increased product adaptability and reach.
Let's Talk!
Interested in working together or have a question? Feel free to reach out. I'm here to help you turn your ideas into amazing digital realities. Looking forward to hearing from you soon!